Incidents refer to unexpected events or occurrences that disrupt normal operations or processes, often leading to unplanned outcomes. In various contexts, such as in businesses, healthcare, or information technology, incidents can vary in nature and severity, impacting safety, performance, or security. They may involve accidents, emergencies, or failures that require immediate attention or investigation. The term often emphasizes the need for response mechanisms to manage and mitigate the effects of the incident, ensuring a return to standard operations. Proper incident management typically includes identification, reporting, categorization, response, and analysis to prevent recurrence and improve future practices.