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Category: Consumer Rights
Consumer rights refer to the legal protections and entitlements afforded to individuals when they purchase goods and services. These rights are designed to ensure that consumers are treated fairly, can make informed choices, and are protected from unfair or deceptive business practices. Key aspects of consumer rights typically include the right to safety, the right to be informed, the right to choose, and the right to be heard.
Consumers have the right to receive goods and services that are safe and free from defects, to obtain accurate information about products, and to have access to a range of choices in the marketplace. They also have the right to voice complaints or concerns regarding products or services and to seek redress if they are harmed. Consumer rights are often enshrined in laws and regulations that vary by country, but the fundamental principles remain consistent—empowering consumers and promoting fair competition among businesses.