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Category: Airline Policies
Airline policies refer to the set of rules, regulations, and guidelines established by an airline to govern various aspects of its operations and customer interactions. These policies cover a wide range of areas, including ticketing and fare structures, baggage allowances, check-in procedures, cancellation and refund processes, customer service protocols, and safety regulations. Airline policies are designed to ensure compliance with regulatory requirements, maintain operational efficiency, and enhance the customer experience while minimizing disputes and misunderstandings. They vary from one airline to another and can be influenced by factors such as the type of service offered (e.g., low-cost versus full-service), destination regulations, and international aviation law. Understanding airline policies is crucial for passengers, as these rules dictate their rights and responsibilities when traveling, as well as the services they can expect from the airline.